Blackpool Metropole hotel facing major hygiene and food safety issues


A hygiene improvement notice has been served on a leading seafront hotel in Blackpool which is now temporarily accommodating asylum seekers.

The Metropole Hotel on Princess Parade has been welcoming asylum seekers since last month (September), but an inspection carried out on August 26 concluded that it needed to make a major improvement in its food hygiene practices.

The Blackpool Council operates the National Food Hygiene Rating Scheme which helps consumers make informed decisions about where they eat and buy their food.

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Establishments receive scores ranging from “0” when urgent improvement is required to “5”, which means that food hygiene standards are very good.

Metropole hotel restaurant was rated ‘1’ – Major improvement needed as they failed to ensure food preparation and serving areas are kept clean.

In the report, inspectors noted dirt in many areas of the kitchen and restaurant, including a meat slicer that contained “meat residue”, although inspectors believed it had been. cleaned.

The report also contained dirt on a refrigerator, freezer, freezer, kitchen radio, soap dispenser and bonzer can opener.

The hotel received a rating of ‘1’ Major improvement needed

Food debris in cutlery drawers, on stairs, and accumulated on an unused cart downstairs were noted.

There was also dirt on the doors leading from the kitchen to the restaurant which is used for staff meals, leading to the restaurant, to the side of the kitchen.

Dirt was also found on the outside of the water urns, crates in the hot beverage area, on the ground floor, under a towel dispenser, and on the water taps. a washbasin.

The report also described a significant build-up of water on the floor in the pot washing area and the additional restaurant used for staff meals had not been cleaned after use.

Regulations require the hotel to examine food products and identify those that contain allergens and provide accurate information and labels upon request.

At the time of the visit, there was no information on allergens for the restaurant’s food.

The report stated: “[Food information regulations] require you to examine all of your foods and identify those that contain allergens. It should be written. YesWe must give consumers accurate information and provide evidence such as food labels if requested. You should also put up a poster on your premises that informs people that they can ask staff for information about allergens in food. At the time of the visit, no information on allergens was available for the food served in the restaurant. “

Several health and safety issues were also identified, such as the faucets in the women’s toilet needed to be tightened and secured and the third floor window next to a storage room had a crack in the glass, which needed to be replaced.

The facade of a slot machine had been removed and not replaced by the barrier which did not prevent tampering or the risk of injury.

The measures that the hotel must now adhere to are detailed in the report and most involve the cleaning and disinfection of the identified areas.

The metropolis has been welcoming Afghan asylum seekers since the end of September, despite protests from MPs and Blackpool council.

The Hôtel Grand Métropole on Sunday evening (September 26)
The hotel is currently used to accommodate Afghan asylum seekers

Earlier in September, the council suspended proceedings by issuing a notice to Britannia hotels, which own the Metropole.

In a statement at the time, the head of the council, Councilor Lynn Williams, said: “We have notified Britannia Hotels that if they close the hotel and use it to house asylum seekers, they would have need a building permit for a change in the use of the building. “

However, despite lengthy discussions with the Interior Ministry and Serco, the company in charge of accommodating asylum seekers, the plans were subsequently implemented.

Scott Benton, MP for Blackpool South, also expressed his “disappointment” at the decision, calling it a “ridiculous decision”.

“I am extremely disappointed that this placement of asylum seekers continues. Placing large numbers of people in an unsuitable building, at a time when the station’s utilities are already under pressure, is a ludicrous decision. .

“I have made my feelings clear on this issue to government ministers and council and will continue to do so. While many towns across England have or have had asylum seekers placed, so in this Blackpool respect is not unique; the use of this substandard accommodation; the hotel’s location in our central vacation area; and the impact on our local utilities when already under pressure are all of these are important reasons why I don’t think this placement is acceptable. “

LancsLive has contacted the Home Office and Serco for comment.

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